Product Support Analyst, Senior

Job Locations US-MD-Patuxent River
Full Time


We are seeking a Product Support Analyst, Senior to support our team in Patuxent River, Maryland. This role is located within the Persistent Maritime Unmanned Aircraft Systems Program Office (PMA-262). 


At AVIAN (pronounced *a-v-yin*) we believe in the extraordinary potential of every individual. As an employee owner at AVIAN, you will find that we have cultivated an employee-first mentality. By prioritizing talent over experience, we ensure that every hire we make is as unique as the position that they will be filling.


Here on our team, we embrace new challenges and focus on continuous learning which fosters growth mindsets in all our employee owners; whether you are joining the workforce for the very first time or if you’re a seasoned professionals who has their eyes set on retirement.


Our commitment to providing our customers and employees with an unmatched experience sets us apart. We believe that every team member has a stake in the success of AVIAN, and we strive to ensure that each member of our team knows that their contributions matter. You can be sure as an employee owner you will celebrate both your individual and our collective triumphs.


Taking care of each other is a cornerstone of the AVIAN philosophy. Being part of the AVIAN team means being part of a team that takes pride in being expansive in our community because our impact doesn’t stop in the workplace. We actively engage in community initiatives, empowering our employees to make a meaningful difference.


We believe that employee investment shouldn’t be a one-way street, so we offer benefits that normalize balancing mental wellness and family time with work responsibilities. From Flexible Time Off to Wellness Reimbursements we want all our team members to achieve the highest levels of life/work balance.


AVIAN - where creative, talented minds flourish, and where proactive, productive, proficient professionals feel valued.


  • Apply analytic techniques in the evaluation of program/project objectives
  • Analyze requirements, status, budget and schedules
  • Perform management, technical, or business case analyses
  • Collect, complete, organize and interpret data relating to aircraft/weapon/project acquisition and product programs
  • Track program/project status and schedules
  • Apply government-instituted processes for documentation, change control management and data management
  • Provide assistance to APML with DMSMS management, including coordination of the Triton DMSMS management team and DMSMS program.
  • Provide assistance to APML with the management of alternative supply chain solutions to mitigate urgent Fleet degraders.
  • Research parts using One Touch System (OTS), WebFLIS, Federal Logistics (FedLog), and NAVY Enterprise Resource Planning (ERP) for inventory tracking



Required Qualifications:

  • Education: MA/MS or Allowable substitutions. Allowable substitutions include Bachelor’s Degree plus two (2) years additional work experience performing duties described in the functional description, OR Associate’s Degree plus four (4) years additional work experience performing duties described in the functional description, OR Six (6) years additional work experience performing duties described in the functional description
  • Experience: This position requires more than 10 years of experience. Desired Experience:  Demonstrated understanding of DMSMS management (Highly Desirable) and Navy/DoD supply chain systems knowledge & experience.
  • Must be able to obtain and maintain a Department of Defense security clearance.
  • Due to the sensitivity of customer-related requirements, U.S. Citizenship is required.



AVIAN is a service-based organization. As an equal opportunity employer, our policy of business is to seek the most qualified candidate for each talent opportunity without regard to race, creed, color, sex, age, religious belief, marital status, national origin, ancestry, sexual preference, physical or mental handicap, lawful political affiliation or veteran’s status.


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